Returns & Exchanges
At Skulls Unlimited International, Inc., we want you to be completely satisfied with your ethically sourced bone jewelry and apparel. If your order doesn't meet your expectations, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring that delicate bone-themed jewelry and accessories are well-protected to prevent damage during transit.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items to confirm they are in original condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.