Frequently Asked Questions
Everything you need to know about our ethically sourced specimens and products.
Are your products ethically and legally sourced?
Yes, Skulls Unlimited International, Inc. is committed to the ethical and legal acquisition of all specimens. We strictly adhere to all state, federal, and international laws regarding the possession and sale of osteological specimens.
How long does shipping take for my order?
Standard domestic orders typically process within 2-3 business days. Shipping times vary by location, but most customers receive their items within 5-7 business days. International shipping is available but may require additional permits.
What is your return policy for osteological items?
We offer a 30-day return policy for most items in their original condition. Please note that custom-cleaned specimens or items damaged due to improper handling are not eligible for a full refund.
Can I request a custom cleaning or articulation service?
Absolutely. We provide professional cleaning and articulation services for both private collectors and museums. Please contact our laboratory team directly for a quote and lead time estimates.
How should I care for and clean my skull or specimen?
We recommend keeping specimens in a temperature-controlled environment away from direct sunlight. To clean, use a soft-bristled brush or compressed air to remove dust. Never use bleach or harsh chemicals, as they can degrade the bone structure.
Do you offer international shipping?
Yes, we ship worldwide. However, please be aware that many specimens require CITES permits or specific customs documentation. Our team handles the necessary paperwork, though additional fees and longer processing times may apply.